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15th century charm, 21st century attitude  

 

The BestCities Alliance


BestCities is the world’s first and only international convention bureau alliance with eight partners on five continents. Its mission is to be recognized internationally for being innovative and setting and delivering the world’s best convention bureau practices for the meetings industry. San Juan is one of the newest cities to be designated as a BestCities member. It is also the only Spanish-speaking city and the only one in the Caribbean to receive such a distinction.

Together with some of the world's top convention cities, including Cape Town, Copenhagen, Dubai, Edinburgh, Melbourne, Vancouver and Singapore, the alliance works together to develop global best practices in the convention arena through innovation, knowledge exchange, professional development as well as client servicing in the meetings industry.

Basically, clients always know what to expect – the destinations represented by the partners have the facilities, attractions, and infrastructure to ensure a successful convention.

To be eligible for membership into the BestCities alliance, the Puerto Rico Convention Bureau was evaluated on six core areas:

  • Destination Expertise – the ability to provide a comprehensive range of local products and services to meeting and convention organizers and assist with event enquiries.
     
  • Bid Assistance – the ability to provide meeting and convention organizers with a high level of knowledge and expertise in planning and putting together a bid package, as well as providing a wide range of services to facilitate the bidding process.
     
  • Convention Planning – the ability to provide assistance to convention organizers during the initial planning stages of a convention and giving them access to a network of member products and services to facilitate the event.
     
  • Building Attendance – the commitment to making each convention successful and maximizing delegate attendances through an effective attendance-build campaign.
     
  • Onsite Event Servicing – the ability to provide a number of value-added services to compliment the conventions (e.g. providing a complimentary collateral materials; providing support through sponsorship, coordinating meet and greet services).
     
  • Post Event Support – the ability to do a post-event debrief by conducting verbal interviews with organizers or a questionnaire survey.

By choosing a meetings destination like San Juan, visitors are guaranteed a level of expertise unprecedented anywhere else in the Caribbean.

 

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